1. Information We Collect

Personal Information

When you register, request a quote, schedule a service, or contact us, we may collect the following:

• Full name
• Email address
• Phone number
• Property or service address
• Billing and payment information
• Any other information you voluntarily provide

Automatically Collected Information

When you use our app or website, we may automatically collect:

• Device type, operating system, and app version
• IP address and approximate location
• Pages or screens visited and time spent
• Referral source and usage patterns
• Crash reports and performance data

Location Information

With your permission, our app may collect location data to help schedule appointments, assign nearby providers, and track job progress. You may disable location access at any time through your device settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our roofing and home improvement services
• Process estimates, bookings, and payments
• Match service requests with available providers
• Communicate about appointments, updates, and project status
• Send service-related notifications and confirmations
• Respond to inquiries and customer support requests
• Analyze app usage to improve features and performance
• Comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our platform, processing payments, or delivering services, subject to confidentiality obligations.
• Field Providers: Assigned contractors or crew members receive the necessary job and contact details to complete your service request.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you visit.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
• Location: Disable location access through your device settings at any time.

To exercise any of these rights, please contact us using the details in Section 11 below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: